Thank you very much for coming to the Emotional and Social Intelligence, (ESI), presentations we did as part of the OET “Food For Thought” series. What a great crowd and positive group of people you were. I hope you walked away feeling you had participated in something informative and entertaining, and you took away something of real value. I created this page for you so that you could have all the resources from the sessions in one place.
The picture above makes a nice mini-poster that summarizes what you learned in the sessions...how to build and maintain trust. You can click on the picture to download the file, and that works for all the pictures on this page.
As promised, all the key materials are here for you to download and use. The picture below will take you to the slide show from the final lunch. You can click here for the first slide presentation.
The slide below summarizes the basic interpersonal skills. I totally believe that treating people with integrity is central to getting along and getting things done with others. The three basic interpersonal skills summarize what it means to treat people with integrity.
The key point of the of the time we spent together is that emotional and social intelligence is just what our grandparents might have called “playing nice together”. Having good ESI has enormous positive benefits. It doesn’t take a high IQ, and it isn’t the same as “personality”.
And as you saw in the sessions, ESI skills are hugely learnable.
Here is the model of behavior change we talked about. First, you have to focus on what matters most. In the sessions we concentrated on just a few things that would make the most impact in your workplace. After the sessions real change will happen for you when you grow your skills and resources by practice. Focus on what is important, and put it to use. All the time make sure to monitor, recognize and reward the positive changes that happen for you. Ultimately, you will find yourself building new connections, developing more powerful relationships and delivering better results.
One question that came up many times in the feedback you provided was "how do I manage my boss/coworkers/direct reports?". In other words, how do I get them to change. The answer is something Gandhi summarized perfectly: be the change you want to see in the world. Model the behavior you expect from others, and monitor, recognize and reward the positive behaviors you see from other people as a result. It really works.
Thank you again for all your positive comments and contributions. I look forward to building my relationships with you in the future.
Sincerely,
David
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